Renee: Military Mama Turns European Specialist
https://www.instagram.com/navigating_nibbelink_travel?igsh=bHJjbHdrbDdrd2xi&utm_source=qr
How to Work With Me
https://navigatingnibbelinktravel.my.canva.site/renee-navigating-nibbelink-website
DV Franchise Website
https://dnibbelink.dreamvacations.com/home-page
My Business Coach Kelly (that I mentioned), she trains in her stories every day and gives away so much great advice for female business owners:https://www.instagram.com/walk_like_warriors?igsh=MXQ1OHd1M3BrcXN6OQ==
In this engaging conversation, Marcie and Renee discuss their experiences with hurricanes, the challenges of moving frequently due to military life, and the transition into the travel advisory business. They explore the importance of building client relationships, the learning curve in the travel industry, and the significance of having a supportive community.
The discussion emphasizes the importance of clear communication and effective processes in travel planning, as well as the personal touches that can enhance client experiences. Renee shares how building strong client relationships not only alleviates stress but also drives referrals and repeat business.
Together, they dive into the importance of confidence, structured frameworks, and collaboration among travel advisors. They emphasize the power of community, the growth opportunities in luxury travel, and how balancing family life with business responsibilities is possible when you treat your business like a serious venture.
Takeaways
- Renee shares her hurricane experiences and the chaos that comes with them.
- The importance of resilience and adaptability in life transitions.
- Navigating life in Europe presents unique challenges and learning opportunities.
- Renee’s journey into travel advisory was fueled by her passion for planning and research.
- Building a travel business requires understanding the sales process and client communication.
- Client relationships are enhanced through clear communication and personal touches.
- The travel industry is constantly evolving, requiring ongoing learning and adaptation.
- Finding a niche and understanding your ideal clientele is crucial for success.
- Support and community play a vital role in overcoming challenges in the travel advisory field.
- Creating a seamless client experience is essential for building trust and loyalty.
- Quality client relationships lead to better service and higher commissions.
- Alleviating client stress is crucial for a positive experience.
- Building confidence comes from experience and clear communication.
- A structured framework enhances clarity in communication.
- Leveraging networks can lead to valuable referrals.
- Exploring luxury travel opportunities can expand business offerings.
- Balancing family and work is a common challenge for travel advisors.
- Collaboration among advisors fosters a better industry environment.
- Sales success is often linked to having a structured process.
Titles
- Navigating Client Relationships in Travel
- Building Confidence as a Travel Advisor
- Collaboration Over Competition in the Travel Industry
Sound Bites
- “Alleviating client stress is key.”
- “Balancing family and work takes clarity and intention.”
- “Collaboration over competition is how we all win.”
Chapters
00:00 Hurricane Experiences and Challenges
05:35 Cultural Adjustments in Europe
10:53 Becoming a Travel Advisor
22:27 Navigating the Challenges of Supplier Training
24:44 The Importance of Community Support
25:51 Gatekeeping in the Travel Industry
27:39 Creating a Safe Space for Questions
29:59 The Need for Clear Processes in Travel Planning
31:10 Transforming Business Practices with New Tools
36:14 Building Client Relationships Through Clear Communication
38:24 Personal Touches in Client Interactions
44:24 Building Relationships and Trust in Travel
46:40 The Importance of Clear Communication
47:52 Frameworks for Success in Travel
51:06 Creating a Supportive Community
55:42 Balancing Work and Family Life
58:29 Achieving Sales Success with Less Work
01:04:51 Free Strategies for Travel Agents to Grow
01:06:50 Building Connections and Learning from Experience
01:07:39 The Importance of Consistency in Marketing
01:08:39 Understanding Your Business Sources
01:09:25 The Role of Social Media in Business
01:10:22 Treating Your Business Like a Business
01:11:20 Tracking Numbers and Financial Awareness
01:12:02 Utilizing Resources and Training
01:13:00 The Challenges of Business Management
01:13:55 The Importance of Specialization
01:14:42 Finding Your Niche in Travel
01:15:45 The Value of Continuous Learning
01:16:43 Building a Supportive Community
01:17:34 The Journey of Growth and Mentorship
01:18:33 Final Thoughts on Business Success
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